Payment types
Payment for retreats are managed as either a single payments or as two stage payments.
Single stage payment - consists of one payment for the full agreed price of the retreat.
Two stage payments - consists of two payments for the full agreed price of the retreat. Typically an initial payment or deposit will be paid on booking followed by a secondary payment for the balance of the retreat.
Where a retreat is paid as a two stage payment, the remaining balance becomes automatically due 12 weeks before the start of the retreat.
Refund policies
Single stage payment retreats
Where a retreat has been paid for in full via a single payment, if subsequently cancelled, the following policy applies:
Cancellation date is more than 12 weeks before the start of the retreat: 33% of the amount paid will be retained as a non-refundable deposit. The remaining 67% will be refunded back to the card on which the payment was made.
Cancellation is equal to or less than 12 weeks before the start of the retreat: The full booking becomes non-refundable as such 100% of the amount paid will be retained.
Two stage payment retreats
Where a retreat has been paid for in full a two payments, if subsequently cancelled, the following policy applies:
Cancellation date is more than 12 weeks before the start of the retreat: The deposit amount will be retained and no further payment will be due.
Cancellation is equal to or less than 12 weeks before the start of the retreat: The remaining balance is due and you will be invoiced for the remaining balance.